Your Suitcase

Shipping

We Deliver World Wide

We ship all packages within 48hrs of receipt of order, (excluding weekends and public holidays).

Pre-orders are shipped as per date specified. We’ll notify you by email when your items have been sent.

Australian/Domestic Shipping

All orders are a flat rate of – $10.00 – and sent Express Post via Australia Post.

You will receive an email confirmation once your order is shipped, with a tracking number and delivery times.

International Shipping

New Zealand ---- $18.00 ----
USA & Cananda ---- $22.00 ----
Europe and everywhere else ---- $26.00 ----

All International Orders are sent via Australia Post using the standard, trackable 5-10 business day service.

Customs and duty fees are not included at checkout and is the customers responsibility to pay. We cannot determine the duty fees country to country, so please contact your local customs office if you have any questions. We do not refund shipping costs for customers that reject their packages upon arrival for failure to pay duty fees.

Returns

We are glad to exchange any full price, unworn, unwashed merchandise within 14 days of receipt of your on-line order. All items that are returned for an exchange or refund must be unworn and have their original tags and packaging.

Please note we cannot exchange if you have simply changed your mind. Please choose carefully and email hello@allthatremainslove.com if you are unsure of sizing.

Please be aware our garments are made by hand, and no two pieces will ever be the same, so please consider this when purchasing All That Remains Limited Edition garments.

All sales are final after 14 days of purchase.
No exchange or return on sale items.

 

Swimwear

For all swimwear, customers must try on items wearing undergarments. If returned, the hygiene strip must remain in place and will not be accepted if deemed removed or altered, or the item otherwise shows signs of wear.

We hold the right to deny refunds if the merchandise returned does not meet our return policy requirements.

Returns should be addressed to:
ALL THAT REMAINS
PO BOX 335
COLLAROY, NSW, 2097

EXCHANGES

Exchange for Size

You may exchange for a different size within 14 days from date of purchase.

Return Shipping fees are the responsibility of the customer.

Note: Exchanges are only possible if the item is available.

Please email us if you have sizing enquiries so we can avoid the expenses of returns/exchanges.

Credit Notes

Credit Notes are valid for 12 months.

FAULTY ITEMS

All items are quality checked, however on the odd occasion there may be a something we failed to uncover.

What to do

Please notify All That Remains of a faulty item by email— hello@allthatremainslove.com within 14 days of purchase with the following information.

/ A photograph of the item with a description of the fault.

/ Proof of purchase— either PayPal confirmation, bank statement, or email confirmation.

What we’ll do

The item will be assessed upon receipt for fault. We’ll respond within 2 working days.

We will then repair, replace the product or exchange for a different product.

Exchanges are only possible if the item is available, in which case you will be issued with a store credit.

The Finer Print

All That Remains cannot be responsible for goods that may be lost or damaged during return shipping so please ensure all items being returned are thoroughly packaged with tissue, packed securely and clearly addressed. Any items not thoroughly packaged to avoid damage during transit will not be accepted, so please take care when posting.

All That Remains will not be responsible for any customs or import charges and delivery time excludes custom clearance delay.

Refunds will be made through PayPal. The refund will be processed as soon as the items have been received. Please allow up to 14 days for your account to be credited.

Return Shipping fees are the responsibility of the customer.

Repairs

Repairs to damaged goods are assessed by case and may incur a fee.

STOCKISTS

Please contact hello@allthatremainslove.com

PRIVACY POLICY

Your privacy is important to us and we ensure that
the information you provide is collected and held in accordance with relevant Australian privacy law. If you choose to provide your personal details to us, we may collect the requested information from you including your name and contact details and any other information that you supply to us.

CARE

The hand crafted and artisan practices of All That Remains garments creates delicate pieces that need to be handled with love and care.

We suggest soft hand washing your garments.
Do not machine wash.

SIZE CHART

APPAREL
AUS. BUST WAIST HIPS
Size 6 78 cm 61 cm 88 cm
Size 8 83 cm 66 cm 93 cm
Size 10 88 cm 71 cm 98 cm
Size 12 93 cm 76 cm 98 cm
SWIM & INTIMATES

AUSTRALIAN
S-MSize 6-8Cup Size A-B
M-LSize 8-10Cup Size B-C

All That Remains bikini tops are all adjustable. We suggest certain styles more suitable for bust sizes if you need more support.

All That Remains bikini bottoms are a cheeky fit, with minimal coverage and each style is unique to be adjustable tie sides or elasticated waist.

If you are unsure regarding sizing please contact us and we will be more than happy to give you advice on making your decision— hello@allthatremainslove.com